Revitalize Hosting Terms of Service (TOS)
Effective Date: [Insert Date]
1. Scope of Services
Revitalize Hosting provides hosting services on an “as-is” and “as-available” basis. Our guarantee is that your server and hosting environment will operate as expected under normal conditions. Our Service Level Agreement (SLA) applies specifically to the hardware, network, and core software that we provide and manage.
It is important to note that any downtime, instability, or failures caused by your own configurations, third-party plugins, mods, scripts, or other user-side customizations are not covered under our SLA. In such cases, responsibility lies with you, the end user, to maintain compatibility and stability of your hosted services. Revitalize Hosting does not provide guarantees or liability for issues resulting from user-installed content or modifications.
Our primary responsibility is to maintain the uptime status of our infrastructure, as transparently reflected on our uptime monitoring page. We do not guarantee uninterrupted or error-free service beyond the scope of our provided hardware and software environment.
2. User Responsibilities
You, the end user, are solely responsible for all activity conducted through your account and hosted services. This includes, but is not limited to:
- Ensuring compliance with all applicable local, state, federal, and international laws.
- Maintaining your own backups of data.
- Securing your login credentials.
Revitalize Hosting is not liable for data loss, security breaches, or misuse of services.
3. Prohibited Use
You agree not to use Revitalize Hosting for:
- Any illegal or unlawful activity.
- Distribution of malware, exploits, or malicious software.
- Denial-of-Service (DoS/DDoS) attacks, port scanning, or other disruptive behavior.
- Spamming, phishing, fraud, or deceptive practices.
- Hosting content that infringes intellectual property rights.
- Utilizing stolen, leaked, or unauthorized plugins or scripts.
Violation of this section may result in immediate suspension or termination of your services without notice.
4. Service Termination
Revitalize Hosting reserves the right to suspend or terminate any account or service at any time, with or without cause, and without liability. No refunds are guaranteed in cases of termination due to violation of these terms.
5. Limitation of Liability
To the fullest extent permitted by law:
- Revitalize Hosting shall not be held liable for any damages, direct or indirect, arising from the use or inability to use our services.
- Our liability is strictly limited to the fees paid by you for the current billing cycle.
- Revitalize Hosting provides no warranties, express or implied, beyond the uptime transparency published on our status/uptime page.
6. Indemnification
You agree to indemnify, defend, and hold harmless Revitalize Hosting, its owners, employees, and partners from any claims, damages, losses, or expenses resulting from your use of the services.
7. Policy Changes
Revitalize Hosting reserves the right to update or modify these Terms of Service at any time. Continued use of services constitutes acceptance of the updated terms.
8. Refunds
You may request a full refund within 24 hours of your initial purchase, no questions asked. After the first 24 hours, all refunds are granted solely at the discretion of Revitalize Hosting. Refund requests made after this period will be reviewed on a case-by-case basis.
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.